How does it book into our own schedule?

We connect the agent to the calendar or booking system you already use (e.g. Google Calendar or a practice system with integration support). It sees availability in real time and only books free slots.

What about urgent cases?

We define clear rules together: on signs of urgency the agent immediately transfers the call to your mobile or gives the instruction you've set (e.g. refer to the on-call hospital) and alerts you at once.

Won't patients mind talking to AI?

The agent introduces itself politely, speaks naturally and helps immediately, no hold music, no “press 1”. Anyone who asks for a human is transferred. In practice, an instant answer beats waiting.

Is patient data safe?

Yes. The agent asks only what's necessary for the appointment, data is handled securely, and we operate in line with GDPR.

What does it cost for a practice?

Plans start at €99/month. For a typical practice, Essential or Pro comfortably covers the call volume, costing less than one day of secretarial support per month.

Industries

AI Voice Agent for Medical Practices & Clinics

Every call to your practice gets answered.

Mid-examination, the phone rings. The AI agent answers instantly, books appointments into your calendar, shares hours and preparation instructions, and transfers to you only what truly needs you.

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Smiling female doctor in a white coat outside the clinic

Medical Practices & Clinics · Epic Voice

24/7

Call answering

24/7

Call answering

Appointments lost to missed calls

sec

Response time

365

Days a year

The problem every practice knows

A practice front desk does three jobs at once: reception, phone, admin. One of the three is always waiting.

Busy line at peak hours

Patients all call at the same times. Monday morning, after the weekend. Whoever hits a busy tone often calls the next practice.

Appointments requested after hours

Many patients remember to book in the evening or on weekends. With no answer, the appointment stays in their head, or goes elsewhere.

Interruptions during examinations

Every call that must be answered “now” interrupts the patient already in front of you. Both sides get worse care.

What the AI agent handles for your practice

All solutions

Books into your schedule

Checks real-time availability in your calendar and books, reschedules or cancels appointments within the same call.

Answers 24/7, even at peaks

Monday morning with ten calls at once or Sunday night: every patient gets an answer in seconds.

Gives instructions and information

Hours, address, insurance funds, exam preparation, it answers what your patients ask most.

Recognizes urgent cases

Detects when something can't wait and transfers the call to you or triggers an instant alert, following rules you define.

Reduces no-shows

Combined with automatic SMS/email reminders, forgotten appointments become noticeably fewer.

Discretion and GDPR

The agent asks only what's needed for the booking and operates under clear data-protection rules.

Sample call

What it sounds like

A typical evening, 20:40, the practice is closed.

See our plans and pricing

Dr. Papadopoulou's practice, good evening! How can I help?

Good evening, I'd like an appointment next week, in the afternoon if possible.

Of course. Tuesday at 18:30 or Thursday at 17:00, which works better?

Thursday at five is perfect.

Done! May I have your full name and a mobile number for the confirmation?

George Antoniou, 69…

Thank you, Mr. Antoniou. Your appointment is set for Thursday at 17:00. You'll also receive a written confirmation. Good night!

Real Demo

Listen to a real call

Press play, this is what the agent sounds like in real conditions.

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Benefits for a medical practice

Real conversation

0:000:00

The agent picks up, answers questions, and books appointments

Frequently asked by practices

Zero missed calls at your practice.

Listen to the medical demo and see how it would work for your own practice.