Appointment Reminders

Fewer no-shows with automatic reminders.

Every “forgotten” appointment is a lost hour and lost revenue and usually the only culprit is a missing reminder. We set up an automatic SMS and email reminder flow that confirms, reminds and backfills cancellations, without anyone picking up a phone.

48h
First reminder
24h
Confirmation SMS
2h
Final reminder
0
Manual calls

A reminder flow that runs itself

Timings, copy and channels are fully yours, we make sure they always arrive, to the right person, at the right moment.

SMS + Email, combined

Email for the first notice, SMS for certainty, texts get read within minutes almost every time.

One-message confirmation

You know in advance who's coming and who needs a follow-up.

Cancellation backfill

When someone cancels, the slot is automatically offered to the waitlist, the chair doesn't stay empty.

Timings you define

48 hours, 24 hours, 2 hours before, or whatever fits your industry. Different flows per service if needed.

Voice reminders too

For high-value appointments, the AI agent can call in person, natural voice, not a robocall.

Measurable results

You see confirmations, cancellations and attendance rates and how much no-shows dropped.

How it works

The flow in practice

1

48h before. Email

A polite notice with day, time and preparation instructions.

2

24h before. SMS

“Your appointment is tomorrow at 17:00.”

3

No reply? Follow-up

A second reminder or a call from the AI agent, before the slot is lost.

4

2h before. Final SMS

The final reminder for last-minute forgetfulness.

Frequently asked

Fewer empty slots from the first month.

Tell us how many appointments you run daily and we'll show you the right flow.

We'll get back to you within 24 hours.

Automatic Appointment Reminders via SMS & Email | Epic Voice