AI Voice Agent for Hotels

Every call to your hotel gets answered, 24/7.

At check-in time, the front desk cannot keep up with the phone. The AI agent answers every call, availability, rates, directions, room requests, in Greek and English, around the clock.

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Hotels · Epic Voice

24/7

Call answering

24/7

Call answering

365

Days a year

Bookings lost on hold

sec

Response time

The front desk problem

The guest in front of you and the guest on the phone are competing for the same person.

Check-in/check-out peaks

At rush hours the line is on hold or ringing out. A traveler looking for a room tonight doesn't call twice, they book elsewhere.

Calls around the clock

Late arrivals, questions from abroad, midnight cancellations. The night shift can't cover everything.

Repetitive questions

“Is there parking?”, “What time is breakfast?”, “How far is the beach?”, the same answers, hundreds of times a season.

What the AI agent takes over

All solutions

Booking and availability information

Answers about dates, room types and rates; records booking requests or passes them into your reservation flow.

Greek & English, 24/7

International guests get served naturally in English, at midnight too.

Concierge answers

Breakfast, pool, parking, airport transfer, distances, everything guests ask, instantly.

Changes and special requests

Late check-out, extra bed, breakfast allergies, logged and routed to the right department.

Transfer to reception when it matters

A guest in-room with a problem or a VIP booking? The call goes to a human, with priority.

A lighter shift

Reception serves the people in front of it, the phone is covered.

Sample call

What it sounds like

July, 23:40, a call from abroad.

See our plans and pricing

Hotel Aegean View, good evening! How can I help you?

Hi! Do you have a double room for this weekend, Friday to Sunday?

Let me check… Yes, we have a double with sea view at €145 per night, breakfast included. Shall I note a booking request for you?

That sounds great. We land at 22:00, is late check-in okay?

Absolutely, reception is open 24/7. I'll note your late arrival. May I have your name and email for the confirmation?

Frequently asked by hotels

Does it connect to our PMS/booking engine?

Depends on the system: where an integration exists, the agent sees availability; otherwise it records the request in a structured way and sends it straight to reception for confirmation.

Can it cover the night shift?

Yes, either as full after-hours coverage or as overflow when the line is busy. You configure it as you like.

How many languages?

Greek and English on core plans, with a third language available, useful for markets like German or French.

Don't guests prefer a human?

At the desk, yes, which is why the agent takes the phone, so your people stay available for the guests in front of them. And every caller gets an instant answer instead of hold music.

Cost?

From €99/month, less than one room-night per month. For higher volume or a third language, we'll suggest the right plan.

AI Phone System

An AI phone system answers every call all day with a natural voice and helps your business save time and never miss appointments or revenue.

No booking lost on hold.

See how the agent handles an international booking in a free walkthrough.