AI Answering Service

An AI answering service, available around the clock.

A traditional answering service puts a person on your line, during office hours, usually with per-call fees or capped plans, and hold time at peaks. The AI answering service does the same job 24/7, answers every call instantly and simultaneously, and costs a flat monthly fee.

24/7
No shifts
365
Days a year
0s
Hold time
365
Days a year

Everything an answering service does and more

Answering in your business name, messages, appointments, transfers. The difference: it works 24/7, isn't busy on another line, and doesn't charge per call.

Answers in your name

“Dr. Papadopoulou's practice, good morning”, with the greeting and tone you define.

Takes messages with substance

Who called, why, how urgent, how to reach them, structured in your email, not just “call them back”.

Books appointments

It doesn't note “wants an appointment”, it books it in your calendar within the same call.

Transfers the right calls

By your rules: VIP clients, emergencies or specific topics reach you immediately.

Notifies you instantly

Email or SMS after every call that needs your attention, not a list at day's end.

Greek & English

The same reception serves your foreign customers too, within the same call.

Frequently asked about the AI answering service

How is it different from a traditional answering service?

Hours (24/7 instead of shifts), cost (a flat monthly plan), hold time (zero, even with many simultaneous calls), and the fact it doesn't just take messages, it acts: books appointments, transfers, notifies.

What about a complex or sensitive call?

The agent recognizes the call needs a human and transfers it to you per your rules. If you're unavailable, it takes a detailed message and alerts you immediately.

Do you charge per call?

No. Our plans have a flat monthly price with included talk minutes (from €99/month for 200 minutes). You know the cost upfront.

Does it work as a medical answering service?

Yes, medical practices are among our most common clients: appointments, cancellations, hours, with clear rules for urgent cases. See our medical industry page too.

How fast can it go live?

Within days: we learn your business, set up the scripts, test together, and you enable call forwarding from your existing number.

An answering service available around the clock.

Fill in the form and hear how it would answer in your name.

We'll get back to you within 24 hours.

AI Telephone Answering Service 24/7 | Epic Voice