AI Agency in Greece that builds and runs AI for you
Think about what it takes to put AI to work in your business. Choosing tools, writing scripts, connecting it to your calendar, testing it and fixing it every time something changes. Epic Voice is the AI agency that takes all of that off your hands. You only see the result: every call answered, every appointment in the calendar.
- Design, training and testing
- Connection to your calendar and email
- Changes with one email, whenever needed
- You keep your phone number
What an AI agency does
An AI agency designs, builds and maintains artificial intelligence solutions on behalf of other businesses. It does not sell software with a login. It delivers a result that works inside the business's daily routine, without the owner having to become an AI expert.
The term covers very different companies. Some do consulting and hand over a study. Some build a project and hand it over. Some set up a service and look after it every month. Before you talk to any of them, it is worth knowing which of the three you will get.
Epic Voice belongs to the third group. We are an AI agency focused on customer communication: the phone, the website and everything that follows a call.
You do not buy artificial intelligence. You buy peace of mind.
What Epic Voice takes on as your AI agency
A business owner wants to know the phone will be answered, the appointment will land correctly in the calendar and they will hear straight away about anything that needs their attention. That is why we take on the whole job, before and after the first real call.
Design
Together we define what the agent does, what it may say, which calls go to a person and when it takes a message.
Training
We teach it your business: services, hours, common questions, what should and should not be said. We connect it to your calendar, email and SMS.
Testing
We test it in real scenarios before it speaks to your first customer and fix anything that does not sound right.
Running and improving
We monitor how it works and make the changes you ask for. New hours, a new service, a new price: one email is enough.
Settings and connections are our responsibility. You do not need to learn any system. All you do is turn on call forwarding from the number you already have.
What we build for your business
We almost always start with the phone, because that is where most customers are lost. The most common requests are an AI receptionist for reception, an AI answering service for missed calls and an AI phone system when call volume is high. You will find all of them in detail under AI services.
How we work, step by step
This is not a ready-made product you switch on with one button. It is work done specifically for your business, and it is finished within a few days.
- 1
Introduction
A short call or a form with your details: what you do, what customers ask, how you book appointments.
- 2
Design
We write the scripts and rules: how it answers, what it says, when it transfers the call to you.
- 3
Training
We add your business information and connect calendar, email and SMS.
- 4
Testing
We test it in real conversations, together with you, until it sounds the way you want.
- 5
Go-live
You turn on call forwarding and the agent starts answering. From then on, we look after it.
AI agency or a platform you set up yourself?
There are platforms that let you build an AI agent yourself, and for some businesses that is the right choice. The difference is who does the work and who is responsible when something goes wrong.
| Criterion | Platform you set up yourself | AI agency (Epic Voice) |
|---|---|---|
| Who builds it | You or someone on your team | We do, from start to finish |
| Scripts and rules | You write and test them | We write them with you, with experience in your industry |
| Greek conversations | Often designed for English first | Built for Greek conversations |
| Changes after launch | You make them in the system | You send us an email |
| Technical knowledge | Required | None |
| Cost | Platform subscription plus your own time | A fixed monthly fee |
If someone on your team wants to get involved, a platform may be enough. If you simply want it to work, you need an agency.
What to ask an AI agency before you sign
Whether you work with us or with someone else, these questions make clear from day one what you will get. Under each one, our answer.
Who writes the scripts?
We do, based on what you tell us about your business. You approve them before go-live.
What happens when the AI does not know the answer?
It does not guess. It takes a message with name, phone number and topic, or transfers the call to you, depending on the rules we set.
Can it confirm an appointment it did not book?
No. It checks the calendar during the call and only confirms what was actually booked.
Who makes changes after launch?
We do. You send an email and we update the agent.
Do I keep my number?
Yes. We use call forwarding from your landline or mobile. If needed, calls go back to your own number.
How do you charge?
A one-off setup fee and a fixed monthly plan with talk minutes, no per-call fees. See the plans.
When you do not need an AI agency
Not every business needs AI. If your phone rings a few times a week and you always manage to answer, you probably have no problem to solve. The same applies if every call is a long, sensitive conversation you want to have yourself.
It is worth it when you miss calls. When the phone interrupts the work you are paid to do. When the same five questions repeat all day. When customers call in the evening and at weekends and find no one. If you do not know how many calls you miss, the missed calls calculator gives you a first picture.
Industries we serve
An agent for a medical practice does not talk like an agent for a garage. Every industry has its own questions, its own way of booking and its own emergencies. That is why we start from the scenarios of your industry. See all industries.
What working with an AI agency costs
With Epic Voice you pay a one-off setup fee, which covers design, training and testing, and a fixed monthly plan with talk minutes. There are no per-call fees and you know the cost upfront.
Custom plans and extra talk minutes are available depending on your call volume.
See all plansFrequently asked questions about our AI agency
Did not find what you were looking for? Ask us directly
What is an AI agency?
How is Epic Voice different from an AI platform?
How long does it take to get started?
Do I need technical knowledge?
Does AI replace my staff?
Do you work with businesses outside Athens?
How do we start?
Tell us how your business works.
We will suggest where to start.